A complete breakdown of our escrow system — from the moment funds are locked to the moment they're released. Understand every safeguard we've built to protect your money.
Escrow is a trusted middleman — but automated. When two parties make a deal online, there's always risk: the buyer could pay but never receive what was promised, or the seller could fulfill their end but never get paid.
MOXAT's escrow system eliminates that risk. The buyer's USDT is locked on the platform the moment a deal is created. The seller can see the funds are guaranteed. The money only moves when the buyer confirms they're satisfied — or when our admin team resolves a dispute.
Think of it like this: you hand your cash to a trusted referee. The referee holds it until both sides confirm the deal went well. If there's a disagreement, the referee decides who gets the money. That referee is MOXAT.
Follow the journey of your USDT from lock to release — every step explained.
The buyer opens a new escrow deal and specifies the seller (by email or phone), the amount in USDT, and a clear title describing the deal.
The moment the escrow is created, the full amount is instantly debited from the buyer's wallet and locked in a secure escrow vault on the platform.
The seller receives a real-time notification that funds have been locked and can verify the amount in their dashboard.
The buyer sets a custom duration (1–720 hours) after which funds auto-release to the seller if no dispute is raised.
With the funds visibly locked, the seller can confidently proceed to fulfill their end of the agreement.
Both buyer and seller can communicate directly inside the escrow through encrypted real-time chat — no need for WhatsApp, Telegram, or any third-party app.
All messages are stored and timestamped, creating an automatic evidence trail in case of disputes.
The escrow terms, amount, and countdown are visible to both parties at all times — full transparency.
Once the buyer is satisfied that the deal has been fulfilled, they tap "Release Funds" — the locked USDT is instantly transferred to the seller's wallet.
If the buyer forgets or becomes unresponsive, the escrow's built-in auto-release timer kicks in. When the countdown expires, funds are automatically released to the seller.
This auto-release mechanism ensures sellers are never left waiting — they always get paid on time.
Both parties receive real-time notifications at every status change throughout the escrow lifecycle.
At any point after funding, either the buyer or seller can open a dispute by providing a detailed reason.
When a dispute is opened, the auto-release timer is paused — funds remain locked and safe until resolution.
MOXAT's admin team reviews the dispute, examining the chat history, escrow terms, and any evidence provided by both sides.
The admin can decide to release funds to the seller, refund the buyer, or arrange a partial settlement — ensuring a fair outcome.
Once funds are released (or refunded), the escrow is marked as complete and both parties receive a final confirmation.
The full transaction history — including all chat messages, status changes, and timestamps — is preserved in your dashboard.
Funds are immediately available in the recipient's MOXAT wallet and can be transferred, used in new escrows, or withdrawn.
Multiple layers of security ensure your USDT is safe at every stage.
When an escrow is created, USDT is immediately debited from the buyer's wallet and moved to a locked escrow vault. Neither party can access or withdraw these funds until the escrow resolves.
Both buyer and seller can view the escrow status, locked amount, and countdown timer at any time. There's no hidden state — everything is visible in real-time on your dashboard.
All escrow communication happens inside MOXAT. Messages are timestamped and stored securely, creating an immutable evidence trail that admins can review during disputes.
Every escrow has a configurable countdown. If the buyer doesn't release or dispute in time, the funds automatically go to the seller — so legitimate sellers always get paid.
Disputes aren't handled by bots. Our admin team personally reviews all evidence, chat logs, and transaction details before making a fair, binding decision.
Every action — creation, funding, release, dispute, resolution — is logged with timestamps. You have a permanent record of every escrow you participate in.
Every escrow transitions through clearly defined states. Each status tells you exactly where your transaction stands.
Escrow is active. The buyer's USDT has been locked in the escrow vault. Both parties can now communicate and fulfill the deal.
Buyer released funds to the seller. Transaction complete — the seller has been paid.
Either party opened a dispute. Admin review is in progress. Auto-release timer is paused.
Dispute resolved by admin. Funds have been directed to the appropriate party based on the evidence.
Funds returned to the buyer — either via dispute resolution or admin action.
The escrow duration ended. Funds auto-released to the seller as per the timer.
Escrow was cancelled. If already funded, a dispute is automatically raised instead.
Disputes are rare, but when they happen, we ensure a fair and thorough resolution. Here's exactly how it works.
Either the buyer or seller opens a dispute with a detailed reason (minimum 20 characters). The escrow is immediately frozen — no funds can move and the auto-release timer is paused.
The admin reviews the escrow details: agreed terms, transaction amount, duration, and the complete encrypted chat history between both parties.
A MOXAT admin carefully evaluates all evidence. Both parties may be contacted for additional information or documentation if needed.
The admin makes one of three decisions: (1) Release full amount to the seller, (2) Refund full amount to the buyer, or (3) A partial settlement split between both parties.
Most disputes are reviewed and resolved within 24 hours. Complex cases may take up to 48 hours. Our admin team works around the clock to ensure fair outcomes.
Every escrow has a built-in countdown that acts as an automatic safety net for sellers.
If a dispute is filed before the timer expires, the auto-release is immediately paused. Funds remain frozen until the dispute is resolved by an admin.
Follow these guidelines to ensure smooth, dispute-free transactions every time.
Create your free MOXAT account and start using escrow-protected transactions today. Your money, your rules, our protection.